Coachazo does not require a minimum number of available hours or sessions each week. You should keep your availability current so families can request times you are actually able to coach. You can add, delete, or update your availability on your calendar at any time. You are never required to accept every request, but you should respond to new inquiries and booking requests within 24 hours whenever possible.

When a family requests a lesson:
1. You receive the booking request and can review the session details.
2. Accept the booking if you can provide the session.
3. Once accepted, the family will complete payment


Messaging
A client is able to message you with questions before they book a service or you or the client can message after a session is booked for further coordination etc. Routine communication with clients should remain on Coachazo. Use platform messaging for scheduling, training questions, equipment needs, locations, weather, and follow-up.

Phone communication may be appropriate for an emergency or urgent day-of coordination, but bookings and payments must remain on Coachazo. Additionally, any files sent over messaging should be relevant or appropriate. Your coaching account can be deactivated for inappropriate use of the messaging platform.